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Sales and Instant gratification
You can increase traffic to your website by various means but
that is not enough to generate sales. Research shows that being able to
chat with your customers live, can and will increase your sales tremendously.
It has been PROVEN, that the people who are visiting your site
want instant live help, and you need to provide them instant answers
to convert traffic to sales.
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Corporate appeal
Your
customer will be comforted knowing you are available for live help and it will
prove that you value customer needs in a professional way. This gives you
the advantage over your competition if they are not using a live help
system. You can project a truly corporate appearance on the
Internet.
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Improved Customer
support
Customers don't have to pick up the phone or send
you email. They can simply visit your site, click on the live button to
resolve support issues instantly. Better yet, with VenusValley
LiveSupport's adminstration panel, you can display notices like your current
chat schedule, "what's new" etc alongwith online/offline button. So if an
operator happens to be offline, it encourages the visitors to leave a message
by filling out a form and the message reaches the operator via
email.