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netMailshar mail server - Support Page
User manual (help file) contains all these info and more...
For
Windows 2000 users :
- Useful
MS-JVM
Update 3810 link from Microsoft for Windows 2000 users if you have
an older version of JVM.
- If the
MS-JVM is missing then download MS-JVM version 3809
first from this link
(Microsoft's site) or from our site msjavx86.exe
(build 3809) and
visit the update link above to upgrade the JVM to the latest build 3810
- Others: when there
is no MS-JVM in your machine, Download the msjavx86.exe
(build 3809)
- JVM
Update build 3810 - This Java VM 3810 will ONLY install on a system
which already has a version of Java on it. If you install it on a system
with no java vm install, you will see the error message "This setup
will only upgrade over an existing version of the Microsoft VM". After
clicking ok, you will see the message "The installation is complete"...
But 3810 will NOT have installed. So first download & install build
3809 and then upgrade to 3810.
Troubleshooting -
Error messages (new)
- Problem: "Unable
to find RASAPI32.dll" error when you run netMailshar in Windows
NT
|
| Solution: Go to Control
Panel-->Network and then to Services Click "Add" to add
a service and select "Remote Access Service" from the list
and click Ok to install RAS. Then just add a dummy ras entry even
if you don't need it. |
- Problem: Error
message "Port already in use. Please restart after freeing
the port."
|
| Solution: The default
email ports (25 for SMTP, 110 for POP3) is being used by some other
software/application (like proxy server etc) in your system. You can
either disable the email service in that application or change the
port numbers to some other value (26 and 111) and then load netmailshar.
Alternately, in netmailshar you can change the pop3 port to 111 (default
is 110). You should do this from Setup-->Local Configuration in netmailshar.
For the email client to work, you should change the port number (to
111) in all your email clients which are going to connect to netmailshar.
In Win NT/2K, SMTP service will be running and you need to stop this
from the Internet Services Manager to avoid this conflict. Norton
Antivirus (with emailscan) which will be using the default pop3 port
110 also conflicts with netMailshar and you will see this error message.
|
- Problem: "Fatal
error - Relaying denied" message when netmailshar tries to
send queued mails. Or an email message from netmailshar Mailer
Daemon saying that there is a fatal error with the message - relaying
denied.
|
| Solution: Change the
SMTP server in netmailshar. Go to Setup-->Internet configuration,
under SMTP configuration, type the SMTP server (outgoing mail server)
address provided by your Internet Service Provider (ISP). |
| 4. Problem:
netMailshar always attaches a text "Send through netMailshar....."
in all outgoing mails. |
| Solution:
This is not a problem!. Evaluation copy of netMailshar will generate
this footer in every outgoing message. This is just to encourage users
to register netmailshar. When you register/buy netmailshar, you will
not see this message. Click here to order. |
Local/LAN Mailing using netMailshar
without a Internet domain name.
You can use netMailshar simply as a Intranet
mail server even if you don't have a registered Internet domain name.
You can use some "dummy" domain name or simply enter any name
you wish - example - yourcompany. When you run netmailshar for the first
time you will be prompted to enter a Primary Domain name. Type a name
which will be your domain name. The name you type here will be the domain
part in your email address.
From the Setup menu choose Internet
configuration. You will be presented
with a dialog box.
- Enter a name that will be the part of
your email address (after the @ sign, example @yourcompany) in the Primary Domain textbox. And then Click Apply.
- Now you can create local user accounts
from the Accounts option
In this case the email address for local
mailing will be anyuser@yourcompany. Use this email address as the From
field (sender's address) in the email clients. You can only use this address
for local mailing and cannot receive mails from the Internet. Emails addressed
to local users (local mails) will be distributed instantly. There is no
need to perform the send/receive operation from the netMailshar.
Note: Even when you have a registered domain
name, all local mails to local users will be routed locally in netmailshar.
So you can use the same email address for both local and external mailing.
For any queries send an email
to support@pppindia.com with an appropriate subject line.
Communicate, Network,
Inform - Use netMailshar.
Internet for your entire LAN - FREE Download
|
