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You will find chatting with visitors smooth
and fast.
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No ugly flickering and
refreshing like other webchats.
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You can enable sound
notification to alert new messages as they
arrive.
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An organization can
have more than one operator to handle visitors. If one operator is
busy chatting with the first visitor, the next visitor will be
automatically routed to the next available
operator.
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Chat window also
displays "user is typing" status like other industry standard
instant messengers like AOL, MSN or Yahoo instant
messengers.
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You can make specified
webpages pop up in new windows so that the visitor feels as if
websites are pushed.
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Besides simple text
messages, you can include images in the
chat window to provide a very rich appearance to the
visitor.
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Using Canned responses/Actions menu, you can
quickly send frequently-typed messages and images while chatting
with the visitor.
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Send transcripts of your entire chat
conversation with visitors via email with full time and
date stamp. Once transcripts are stored as email
messages in your hard disk, you will be able to search and
retrieve messages based on this date and time stamp given in the
subject.
